J-Extender
Meet the J-Extender – your Jaecoo’s ultimate care package!
The Jaecoo Extender Maintenance Plan covers your car’s scheduled servicing and maintenance, including manufacturer-approved parts, labour, and oil. It’s all about keeping your Jaecoo running smoothly while giving you peace of mind.
Need extra coverage? The Booster Service Plan covers essential wear-and-tear items like brake pads, wiper blades, the battery, and brake discs. Depending on your chosen plan, it ensures you’re covered for unexpected replacements.
Just a heads-up: These plans aren’t insurance products. The Booster Service Plan covers serviceable components only, while mechanical and electrical breakdowns may fall under the Booster Warranty instead.
Drive with confidence – we’ve got your Jaecoo covered!

A Jaecoo Extender Maintenance Plan covers the Manufacturer-specified parts, labour and oil required for the scheduled servicing and periodic maintenance of your Jaecoo vehicle. The purpose is to give you a peace of mind motoring experience with regards to the servicing and maintenance of your Jaecoo vehicle.
Your Jaecoo Extender Maintenance Plan is NOT an insurance product.
Model Description | 3Yr - 40 000KM | 4Yr - 55 000KM | 5Yr - 70 000KM |
Jaecoo J7 1.6 T DCT (60/70000km Service Plan) | R19,361 | R33,144 | R36,326 |
Listed below is the scope of cover provided by your Jaecoo Plan:
- All routine consecutive servicing of your Jaecoo vehicle (on time or kilometres, whichever occurs first) covered under your Jaecoo Plan, in accordance with Jaecoo's manufacturer's service schedules applicable to your Jaecoo Plan will be covered. Your Jaecoo Plan excludes any extra services that may be required for low mileage Jaecoo vehicles on an annual basis.
- Should you specify or request the use of an approved product other than that currently in use by the workshop, any additional costs occasioned thereby will be for your own account. The approval of such other products lies solely in the discretion of the Administrator.
- The performance of all maintenance work on your Jaecoo vehicle.
- The performance of maintenance repairs becoming necessary as a result of mechanical or electrical breakdown and/or normal wear and tear. The decision as to what constitutes normal wear and tear lies solely in the discretion of the Administrator. The Administrator reserves the right to repair or replace the components claimed at the most economical cost.
- The supply of Jaecoo specified engine oil transmission oil, brake fluid, other lubricants and approved Jaecoo genuine replacement parts required when carrying out routine service work.
- In addition, should the Jaecoo change servicing specifications, intervals, and/or cam belt change intervals, after the inception of your Jaecoo Plan, which then changes or translates into a higher servicing cost element, the Administrator reserves the right to remain liable only for the costs relevant to the service specifications and/or schedules prevalent at the time of inception of your Jaecoo Plan.
Listed below is the scope of cover provided by your Jaecoo Plan:
- Should your Jaecoo vehicle have an active Inclusive Jaecoo Service Plan, servicing requirements covered under such Plan will not be authorised under your Jaecoo Extender Maintenance Plan.
- Should your Jaecoo vehicle have an active Inclusive Jaecoo Warranty, the performance of repairs becoming necessary because of mechanical or electrical breakdown, covered under such Jaecoo Plan will not be authorised under your Jaecoo Extender Maintenance Plan.
For your Jaecoo vehicle to be covered under your Jaecoo Plan, it is essential that your Jaecoo vehicle must comply with the following:
- Be a passenger, 4x4 or a light commercial vehicle with a gross vehicle mass of 4 200 kg;
- Be Roadworthy
- Have a valid Jaecoo and manufacturer's warranty in place must not be older than 5 years;
- Have a full-service history, as per Jaecoo and manufacturer's specification. (No missed or late services);
- Must not be a taxi, an electric vehicle or hybrid vehicle, a rental vehicle, a rebuilt vehicle (Code 3), a modified vehicle (including turbo conversions) or a vehicle that is or has been used in any form of motoring competition or sport.
Cover | Jaecoo Extender Maintenance Plan Effective Dates |
Jaecoo vehicle without an existing Inclusive Jaecoo Service Plan | Cover commences from date of purchase of your Jaecoo Plan. |
Jaecoo vehicle with an existing Inclusive Jaecoo Service Plan | Cover for Maintenance items under your Jaecoo Plan will commence on the date of purchase of your Jaecoo Plan and will expire on the end date of your Jaecoo Plan The Service Plan and Warranty Cover of your Jaecoo Plan will commence on expiry of your Inclusive Jaecoo Service Plan and will expire on the end date of your Jaecoo Plan. |
Your Jaecoo Plan may also start earlier than indicated on the proposal form or dealer schedule depending on when your existing inclusive Jaecoo Service Plan expires.
Please note: Should your Jaecoo vehicle's existing Inclusive Jaecoo Service Plan expire before the end date due to your Jaecoo vehicle reaching the existing Inclusive Jaecoo Service Plan s kilometres first, it is your responsibility to notify the Administrator to amend your Jaecoo Plan start date to the expiry date of the existing Inclusive Jaecoo Service Plan.
Your Jaecoo Plan will start from the start date and will run for either a set period of time (e.g. 2 years) or up to a specified number of kilometres (e.g. 45 000 km), whichever happens first - (which appear in the dealer schedule or maintenance agreement form).
The start and end kilometres determine the set number of service intervals you are covered for and will not exceed the cover period.
Please Note: Should you service your Jaecoo vehicle annually only the set number of service intervals chosen by you will be covered by your Jaecoo Plan.
Your Jaecoo Plan is payable in advance, either in cash or to be included in the finance agreement, as concluded with your financial institution. The cover will not apply until such time as the amount payable is received by the Administrator.
Please note that you will be allowed a 15-day grace period, from the date of the purchase of your Jaecoo Plan, within which you would be able to make payment for an unsuccessful payment. If no payment is received within this period, you will not be covered, and your Jaecoo Plan will be cancelled.
Your Jaecoo vehicle must be serviced as per manufacturer's specifications.
The maximum service overrun allowed will be as per Manufacturer specification.
Servicing must be carried out at an Authorised Jaecoo Dealer
Where the repair requires new or exchange units, which in the opinion of the Administrator are in excess of what is necessary to repair your Jaecoo vehicle to the manufacturer's specifications, you will be liable for these additional costs. If in doubt, you should consult the Administrator.
Industry norms will be utilised as a guide to determine fair wear and tear. As a principal rule, industry norms for break replacement cycles will be used and a minimum of 75% usage must be determined before brake linings will be considered for replacement.
Normal wear and tear guidelines are approximately 30 000km for brake pads and approximately 45 000km for rear linings. Brake disc replacementwill only be considered if the component is outside the manufacturer's specification and or machine (skimming) tolerance.
The Jaecoo Policy comprises of a Jaecoo Extender Warranty Policy and is valid for a period of 2 (two) years. Please note that the Jaecoo Policy does not cover every eventuality and it is the customers responsibility to understand what cover is provided for under the Jaecoo Policy.
Premium 2 Year Cover | Jaecoo Extender warranty |
Incl PDI | R 14 800.00 |
Listed below is the scope of cover provided by your Jaecoo Plan:
All routine consecutive servicing of your Jaecoo vehicle (on time or kilometers, whichever occurs first), will be performed in accordance with the manufacturer’s Service Schedules. Only the maximum amount of standard consecutive services applicable to your Jaecoo Plan will be covered. Your Jaecoo Plan excludes any extra services that may be required for low mileage Jaecoo vehicles on an annual basis
The Jaecoo Policy covers the repair and/or replacement of components, specifically listed under the “Omoda Policy Benefits and Limits” section, arising from the mechanical or electrical failure during the cover period of the Jaecoo Policy and is subject to the terms, conditions and exclusions set out herein. All repair work must be Authorised in advance and must be carried out by an Authorised Jaecoo Dealer, Administrator Approved Dealer, or an Independent Service Provider
- Engine: All internal lubricated components.
- Gearbox: (Manual/Automatic) All internal lubricated components (including torque converter and flex plate).
- Differential: All internal lubricated components.
- Differential Lock: All internal components.
- Catalytic Converter/DPF (Diesel): Catalytic Converter only, DPF Diesel Particulate Filter are covered against mechanical failure only.
- Transaxle: All internal lubricated components.
- Transfer Box: All internal components.
- Management System: Engine and transmission management control units, crankshaft sensor, camshaft sensor and lambda (O2) sensor only.
- Turbo Assembly: Original Manufacturer fitted turbo charger, intercooler and superchargers only.
- Over-fueling: Engine failure as a result of over-fueling.
- Over-heating: Breakdown as a result of overheating.
- Cambelt: Failure: Cambelt and tensioner (excluding routine maintenance).
- Air Conditioner: Compressor only.
- Casings: Engine block, cylinder head, gearbox, differential, drive unit, inlet and exhaust manifolds are covered in the event of damage being caused by the failure of a covered component.
- Cooling System: Water pump, welsh plugs, thermostat and thermo-switch and heater radiator only.
- Electronic Ignition: Distributor and coil packs.
- Front-wheel Drive Unit: External drive shafts, couplings, hubs, bearings and drive flanges for 4x4 vehicles only.
- Braking System: Master cylinder, servo unit, wheel cylinders and ABS control unit and all sensors. Vacuum pump on diesel Vehicles only (excluding all friction materials).
- Clutch: Clutch plate, pressure plate, clutch cable, clutch fork, master and slave cylinder, release bearing, pilot bearing and flywheel are covered against mechanical failure only.
- CV Joints and Drive shaft: Excluding dust covers and rubbers.
- Cylinder Head Gaskets: Cylinder Head Gasket only.
- Drive mechanisms: Crankshaft, camshaft, tensioners and jockey pulleys are covered in the event of mechanical failure.
- Electrical Components: Alternator, starter motor, front and rear windscreen wiper motors and electric window motors, electric seat motors.
- Electrical Winch: Electric motor only (applicable to 4x4 vehicles only).
- Free Wheel Hubs: Complete unit (applicable to 4x4 vehicles only).
- Fuel System: Mechanical and electrical fuel pumps, injectors, fuel injection control and sensor units (excluding all calibration and serviceable components and any incorrect or contaminated fuel).
- Propshaft: U-joints and centre bearings.
- Radiator: Engine cooling radiator only.
- Steering Mechanism: All internal components of steering box or steering rack (including power steering pump).
- Suspension: Upper and lower wishbones with associated ball joints, bushes and springs are covered against mechanical failure only.
- Wheel Bearings: All wheel bearings are covered.
- Central Locking: Pump and door actuator only.
- Electrical Sunroof Motors and Convertible Roof Motors: Original Manufacturer fitted units only.
- Entertainment System/DVD: LCD screen 10 or less RF modulator, digital video disc player, compact disc player and power converter (applicable only to original Manufacturer fitted units).
- Viscous and Electric Fans: Engine cooling only.
- GPS Navigation System: Navigation display unit, navigation control module and navigation system wiring harness (applicable only to factory fitted units).
- Phone System: Charger, cradle, microphone and speakers (applicable only to original Manufacturer fitted units).
- Alarms and Immobilisers: Original Manufacturer fitted units only.
- Electrical Mirrors: Motor only.
- Transponder Key and Ignition Lock: Original Manufacturer fitted unit only and functional failure only.
- Strip and Quote: Refer to the Strip and Quote clause.
- Additional Component Cover: Once off payment up to the amount specified in the “Limits of Liability” table above, to cover any motor vehicle related item or any standard services that is not covered by the Jaecoo Policy.
- Towing: Towing charges covered in the event of a valid claim being accepted by the Administrator.
- Service Assist: Once off payment up to the amount specified in the “Limits of Liability” table, to cover any motor vehicle related item.
- Oils and Consumables: This includes small parts or fluids with a limited life span (These parts will only be replaced in the event of mechanical and/or electrical breakdown covered by the Jaecoo Policy which results in a loss of the consumables).
The below listed parts, as presented in the Jaecoo Vehicle Manufactures Warranty with a limited warranty period, will be covered by the Jaecoo Policy as an additional benefit, until the Jaecoo Vehicle Manufacturer’s Warranty expires.
(Manufacturer’s Warranty 36 Months/60 000km)
Parts | J7 |
Fuel Injector | Unlimited |
Brake Caliper | Unlimited |
Fuel Pump | Unlimited |
Starter | Unlimited |
Alternator | Unlimited |
Hub Bearing | Unlimited |
Air-conditioner Compressor | Unlimited |
Fee Distribution | Fee Amount | Payable To |
---|---|---|
Outsource fee: Administration | 6.30% | Innovation Group Distribution (Pty) Ltd |
Regulatory Binder fee (Administrator) | 7.60% | Innovation Group Distribution (Pty) Ltd |
Regulatory Commission | 12.50% | Intermediary |
Pre-delivery Inspection fee | R2 200 | |
Total premium | As per schedule |
The premium amount due by the customer is payable in advance for the cover period. The fees and commissions are paid by the Insurer.
The Jaecoo Policy does not cover the following:
- Any parts or failures not specified under the "Jaecoo Policy Benefits and Limits" section.
- Any repairs undertaken without the prior authorisation of the Administrator.
- Any damage caused by theft, hijacking, an accident, malicious damage, misuse, or neglect.
- Any damage resulting from the fitting of experimental units or modifications, other than those approved by Jaecoo.
- Any standard services and service parts required during routine maintenance.
- Any repairs, should it be discovered that the odometer has been disconnected or tampered with.
- Any claims for repair, replacement, or alterations not accompanied by a valid, fully completed, and detailed VAT invoice by an Authorised Jaecoo Dealer, Administrator Approved Dealer, or an Independent Service Provider.
- Any mechanical and/or electrical failure which is recoverable under any other insurance policy.
- Any loss or damage resulting from water, foreign substances, incorrect or contaminated fuel, defective products, or poor workmanship.
- Any cause of breakdown, in the opinion of the Administrator acting on behalf of the Insurer, that was evident prior to the effective date of the Jaecoo Policy.
- Any oil leaks of any nature and/or damage caused as a result thereof.
- Any hoses, pipes, auxiliary belts, fan blades, and CV rubber boots or dust covers.
- Any re-gassing of the air conditioner.
- Any taxis, rental vehicles, exotic vehicles, rebuilt vehicles (Code 3), modified vehicles, commercial vehicles used for transport purposes (fair-paying passengers, tow trucks, or motor homes), or vehicles that are or have been used in any form of motoring competition or sport.
- Any damage to tyres.
- Loss or damage to accessories or spare parts.
- Any damage to beading or moulding, damage involving accessories, door mouldings, plastic/vinyl/hardened rubber trim parts, window moulding, lamps of any sort, or any window panel.
- Any claim in terms of the Jaecoo Policy unless the customer has complied with all the Jaecoo Policy terms and conditions.
- Any depreciation in value arising from repairs or restoration.
- Any loss or claim arising where there is misrepresentation, non-disclosure, or incorrect description of any fact or circumstance, whether in connection with the Jaecoo Policy or the claim in terms of the Jaecoo Policy.
- If the Jaecoo vehicle is being used for racing, rallies, speed contests, or other contests, or while the Jaecoo vehicle is being used for any purpose in connection with the motor trade, other than for the purpose of overhaul, upkeep, or repair of the Jaecoo vehicle.
- A negligent, wilful, or criminal act by the customer.
Component | J-Extender Warranty | Components | J-Extender Warranty |
---|---|---|---|
Engine | Unlimited | Electrical Components | Unlimited |
Gearbox | Unlimited | Electrical Winch | Unlimited |
Differential | Unlimited | Free Wheel Hubs | Unlimited |
Differential Lock | Unlimited | Fuel System | Unlimited |
Catalytic Converter/DPF (Diesel) | Unlimited | Propshaft | Unlimited |
Transaxle | Unlimited | Radiator | Unlimited |
Transfer Box | Unlimited | Steering Mechanism | Unlimited |
Management System | Unlimited | Suspension | Unlimited |
Turbo Assembly | Unlimited | Wheel Bearings | Unlimited |
Over-fueling | Unlimited | Central Locking | Unlimited |
Over-heating | Unlimited | Electrical Sunroof Motor | Unlimited |
Cambelt Failure | Unlimited | Entertainment System/DVD | Unlimited |
Air Conditioner | Unlimited | Viscous and Electrical Fans | Unlimited |
Casings | Unlimited | GPS Navigation System | Unlimited |
Cooling System | Unlimited | Phone System | Unlimited |
Electronic Ignition | Unlimited | Alarms and Immobiliser | Unlimited |
Front Wheel Drive Unit | Unlimited | Electrical Mirrors | Unlimited |
Braking System | Unlimited | Transponder Key and Ignition Lock | Unlimited |
Clutch | Unlimited | Strip and Quote | R3 000 |
CV Joints and Drive Shaft | Unlimited | Additional Component | R3 000 |
Cylinder Head Gasket | Unlimited | Towing | R1 000 |
Drive Mechanism | Unlimited | Service Assist | R1 000 |
Oils and Consumables | R1 000 |
A Jaecoo Extender Maintenance Plan covers the Manufacturer-specified parts, labour and oil required for the scheduled servicing and periodic maintenance of your Jaecoo vehicle. The purpose is to give you a peace of mind motoring experience with regards to the servicing and maintenance of your Jaecoo vehicle. Your Jaecoo Extender Maintenance Plan is NOT an insurance product.
Model Description | 2 Years/ 2 Services | 3 Years/ 3 Services | 4 Years/ 4 Services | 5 Years/ 5 Services |
Jaecoo J7 1.6 T DCT (60 months/70 000km Service plan) | R13,786.00 | R20,082.00 | R28,466.00 | R34,400.00 |
Listed below is the scope of cover provided by your Jaecoo Plan:
- All routine consecutive servicing of your Jaecoo vehicle (on time or kilometers, whichever occurs first), will be performed in accordance with the manufacturer’s Service Schedules. Only the maximum amount of standard consecutive services applicable to your Jaecoo Plan will be covered. Your Jaecoo Plan excludes any extra services that may be required for low mileage Jaecoo vehicles on an annual basis.
- You are covered for a specified number of consecutive services as per your Jaecoo Plan schedule. Any additional parts or labor required will be for your account.
- Should you specify or request the use of an approved product other than that currently in use by the workshop, any additional costs occasioned thereby will be for your own account. The approval of such other products lies solely at the discretion of the Administrator.
- There is a Capped Benefit of R500 per service for all wear and tear items.
Please note:
- Should you service your Jaecoo vehicle annually, only the set number of consecutive services chosen by you will be covered by your Jaecoo Plan.
- Should the manufacturer change servicing specifications, intervals, and/or cambelt change intervals after the inception of your Jaecoo Plan, which then change or translate into a higher servicing cost element, the Administrator reserves the right to remain liable only for the costs relevant to the service specifications and/or schedules prevalent at the time of inception of your Jaecoo Plan.
For your Jaecoo vehicle to be covered under your Jaecoo Plan, it is essential that your Jaecoo vehicle must comply with the following:
- The Administrator reserves the right to cancel the cover offered where the above does not comply.
Cover | Effective Dates |
---|---|
Jaecoo vehicle without an existing service plan | Cover commences from the date of purchase of your Jaecoo Plan. |
Jaecoo vehicle with an existing service plan | When the existing Jaecoo Plan expires. |
Your Jaecoo Plan may also start earlier than indicated on the proposal form or dealer schedule depending on when your existing Jaecoo Plan expires.
Please note: If your Jaecoo vehicle’s existing service expires before the end date due to your Jaecoo vehicle reaching the existing Jaecoo Plan’s kilometers first, it is your responsibility to notify the Administrator to amend your Jaecoo Plan start date to the expiry date of the existing Jaecoo Plan.
Your Jaecoo Plan will start from the start date and will run for either a set period (e.g., 2 years) or up to a specified number of consecutive services that are indicated on the proposal form or dealer schedule.
Please Note: Should you service your vehicle annually, only the set number of consecutive services chosen by you will be covered by your Jaecoo Plan.
Your Jaecoo Plan is payable in advance, either in cash or to be included in the finance agreement, as concluded with your financial institution. The benefits will not apply until such a time as the amount payable is received by the Administrator.
Please note: You will be allowed a 15-day grace period from the date of the purchase of your Jaecoo Plan within which you would be able to make payment for unsuccessful payment. If no payment is received within this period, you will not be covered, and your Jaecoo Plan will be cancelled.
Your Jaecoo vehicle must be serviced as per the Manufacturer"s specifications.
The maximum service overrun allowed will be as per the Manufacturer specification.
Servicing must be carried out at an Authorized Jaecoo Dealer.
After your Jaecoo Plan purchase date, you are entitled to cancel your Jaecoo Plan in writing to the Administrator within 14 days after the date of receipt of your Jaecoo Plan wording or from the reasonably determined date on which you received your Jaecoo Plan wording.
All payments that you paid up to the date that the Administrator received your written notice of cancellation will be refunded to you / or the financial institution, subject to the deduction of the service-related costs of any risk cover you may have enjoyed.
Your request for cancellation will be completed no later than 31 days after the Administrator receives your cancellation notice in writing.
The Administrator is also entitled to cancel your Jaecoo Plan by giving you 31 days’ notice in writing, either by post or via electronic medium (email) to your last known address, unless the following circumstances apply:
- Non-payment of your Jaecoo Plan – subject to a 15-day grace period after non-payment,
- Any material changes in the risk covered under your Jaecoo Plan,
- results in your Jaecoo Plan automatically coming to an end, or
- provides the Administrator with a right to end the cover under your Jaecoo Plan
- Where immediate termination is required by law.
You will not be entitled to benefits in terms of your Jaecoo Plan in the following circumstances:
Where services were undertaken without prior authorization of the Administrator; | Services not carried out by an Authorized Jaecoo Dealer unless otherwise arranged with the Administrator in writing; |
The cost of maintenance repairs that become necessary as a result of mechanical or electrical breakdown and/or wear and tear will not be covered by your Jaecoo Plan; | The breakdown of the vehicle or parts of the vehicle that are covered by the Manufacturer or supplier’s warranty at time of failure; |
Any part not specified in the Manufacturer’s service schedule; | Damages arising by not servicing timeously; |
If your Jaecoo vehicle is in any way altered from the Manufacturer’s specifications; | All maintenance items or wear and tear items that require changing at specific intervals are not covered by your Jaecoo Plan; |
Engine diagnostics unless part of Manufacturer’s service schedule; | Damages incurred through your Jaecoo vehicle having been driven with insufficient engine lubricant or coolant in the radiator; |
Any damage arising out of any further or additional loss of whatsoever nature including failure of, or damage to any component or part caused by the failure of a non-covered part; | Any repairs should the odometer be found to not be working, or in the opinion of the Administrator has been tampered with, altered, disconnected, or replaced without the approval of the Administrator; |
The repair or replacement of any electrical wiring or immobilizer/security systems whether factory fitted or not; | The repair or replacement of any windscreen, windows, or damaged glass; |
The repair or replacement of carpets, trim, seat covers, paintwork and body panels; | The required daily or other regular checks regarding maintenance such as the checking of coolant levels, lubricant levels, tyre pressures, anti-freeze additives as specified in the Manufacturer’s specifications; |
The replacement or repair of any sunroofs, sunroof glass and parking systems; | The replacement of any additional components not fitted standard on your Jaecoo vehicle; |
The replacement of any missing components on your Jaecoo vehicle; | The replacement or repair of tyres and rims, including wheel alignment and wheel balancing; |
The adjustment of any headlights; | Any audio equipment (including radio’s DVD players, CD players), any navigation equipment as well as trim and consoles; |
The replacement and repair of any Electric windows, motors, and panels; | The replacement of batteries on electric vehicles; |
The replacement of Nivomat Shocks. |
Please Note: Notwithstanding the above your Jaecoo Plan specifically excludes the obtaining of fuel, engine top up oil, transmission oil, brake fluid and other lubricants and service products required between routine servicing of your Jaecoo vehicle.
Booking your Jaecoo vehicle for a service
- You need to book your Jaecoo vehicle into an Authorized Jaecoo Dealer.
- When you arrive at the Authorized Jaecoo Dealer, inform the service advisor that you have a Jaecoo Extender Service Plan administered by Innovation Group Services and provide them with your Jaecoo Plan number.
- You must instruct the Authorized Jaecoo Dealer to obtain authorization in advance for all service work. Should authorization not be obtained, it will result in non-payment.
Claim administration
- The Administrator will issue an authorization number for only the applicable work portion of the job card or invoice covered by your Jaecoo Plan.
- The Administrator will not refund or pay for any work done without its authorization. It is your responsibility to ensure that the Authorized Jaecoo Dealer obtains authorization.
- The invoice for the “Service Only” portion of the work must be sent by the Authorized Jaecoo Dealer to the Administrator’s address within 30 days of the date of repair, otherwise, it will not be accepted.
Payment procedure
- In the case of an authorised claim, please ensure that the Authorized Jaecoo Dealer submits all invoices, signed by you, to the Administrator via email or post within 30 days after the repairs are completed. Failing which, the claim will not be considered, and you will be liable for the repair cost.
- The service portion of the invoice(s) will be paid directly into the Authorized Jaecoo Dealer’s bank account within 30 days of receipt of the invoices(s).
- It is your responsibility to settle any maintenance-related items or repairs not covered by your Jaecoo Plan directly with the Authorized Jaecoo Dealer prior to leaving their premises.
- The Administrator reserves the right to inspect your Jaecoo vehicle or the failure before any authorization is given.
- Any services, repairs, or parts not included in your Jaecoo Plan will be for your own account.
- If your Jaecoo vehicle is serviced/repaired outside the borders of South Africa, the Authorized Jaecoo Dealer must be on the Jaecoo Approved Panel.
- You will not be liable for any excess payments when lodging a claim.
- If your claim is rejected, you are entitled to receive a full explanation from the Administrator.
Have your Jaecoo vehicle serviced:
- Do not miss your service deadline: You must take your Jaecoo vehicle in for a service as per the Manufacturer’s requirements stipulated in your Jaecoo vehicle’s service manual within the Time and Kilometre Limits.
- Use an approved repair facility: You must only allow an Authorized Jaecoo Dealer to repair or service your Jaecoo vehicle.
- Follow the claims procedure: When you take your Jaecoo vehicle in for a service or a repair, you must follow the prescribed claims procedure.
- Upon collection of your Jaecoo vehicle, you need to check the work performed is to your satisfaction.
- Immediately inform the Administrator should the odometer used for measuring the distance travelled by your Jaecoo vehicle fail to operate, or suffer any damage in which event you, the customer, will immediately make arrangements for your Jaecoo vehicle to be delivered to an Authorized Jaecoo Dealer’s workshop in order for the necessary repair work to be carried out.
- In the event of the odometer being inoperative or defective, the Administrator will be entitled to calculate the estimated kilometers travelled by reference to the kilometers travelled by your Jaecoo vehicle during the period when you, the customer, used your Jaecoo vehicle and when the odometer was operative.
- Keep it in good condition: You must take all reasonable steps to keep your Jaecoo vehicle in good, roadworthy condition.
- This also means that you should drive responsibly and not misuse your Jaecoo vehicle.
- Perform preventative maintenance on your Jaecoo vehicle: You must perform regular preventative maintenance on your Jaecoo vehicle - as per the Manufacturer’s handbook - which includes, but is not limited to, checking engine oil levels, coolant levels, and tyre pressure.
- Prevent additional damage: If any mechanical or electrical failure happens, you must take all reasonable steps to protect your Jaecoo vehicle from any further loss or damage and report it to your Authorized Jaecoo Dealer.
- No racing or rallying: You must only use your Jaecoo vehicle for its intended purpose.
- Accurate records: You must keep an accurate record of servicing work and distances travelled by your Jaecoo vehicle and make such records available as required by the Authorized Jaecoo Dealer.
- Do not tamper with the odometer: Should it be found that the odometer had been tampered with in any way whatsoever, the Administrator will in its sole discretion be entitled to immediately terminate this agreement in accordance with the clause under the “Fraud” sub-heading.
- The Administrator will be entitled to inspect your Jaecoo vehicle to check and verify a claim relates to pre-existing damage or failures.
A Booster Service Plan covers all your essential wear and tear components and related labour charges that is not covered by your JAECOO manufacturers or JAECOO Service Plan. The purpose is to give you the peace of mind that you will be covered when an unexpected failure happens to your JAECOOBlades, Battery, Brake Discs, and an Electrical Capped Benefit, depending on which option you have chosen.
Your JAECOO Booster Service Plan is NOT an insurance product and only provides cover for serviceable components as per your J specification and service schedules. Mechanical and Electrical breakdowns may be covered under your JAECOO Booster Warranty and not your JAECOO Booster Service Plan.
Product | Cover | Immediate Inceptions | Product | Cover | Immediate Inceptions |
Power-Up 1 | 24 / 45 000km | R10,117.50 | Power-Up 1 | 36 / 60 000km | R14,369.70 |
Power-Up 2 | 24 / 45 000km | R10,801.50 | Power-Up 2 | 36 / 60 000km | R15,338.70 |
Power-Up 3 | 24 / 45 000km | R11,856.00 | Power-Up 3 | 36 / 60 000km | R16,837.80 |
Power-Up 4 | 24 / 45 000km | R25,632.90 | Power-Up 4 | 36 / 60 000km | R36,400.20 |
Your JAECOO Plan comprises of 4 options, namely Booster SP 1, Booster SP 2, Booster SP 3, and Booster SP 4. The option selected will be recorded on the dealer schedule and your JAECOO Plan will pay for specific components as per the option you have selected.
In the event of a replacement of any of the components listed in Booster Service Plan options being required, as a result of normal wear-and-tear. Normal wear-andtear cover km are approximately 30 000 km's for Brake Pads and approximately 45 000 km's for Rear Linings: Any replacement outside of these parameters might not be considered.
BOOSTER SP 1 | BOOSTER SP 2 | BOOSTER SP 3 | BOOSTER SP 4 |
Brake pads (front) | Brake pads (front) | Brake pads (front) | Brake pads (front) |
Brake pads / shoes (rear) | Brake pads / shoes (rear) | Brake pads / shoes (rear) | Brake pads / shoes (rear) |
Minor electrical capped benefit | Minor electrical capped benefit | Minor electrical capped benefit | Minor electrical capped benefit |
Wiper blades | Wiper blades | Wiper blades | |
Battery | Battery | ||
Front discs | |||
Rear discs |
Important notice: For the Booster SP 4 option, before we authorise the replacement of any discs the Authorised JAECOO Dealer needs to check the discs and advise the Administrator if it cannot be skimmed first before the replacement will be authorised.
For your JAECOO vehicle to be covered under your JAECOO Plan, it is essential that your JAECOO vehicle must comply with the following:
- Be a JAECOO vehicle with a gross vehicle mass of 4 200 kg;
- Be Roadworthy for the duration of your JAECOO Plan;
- Not be a taxi, an electric or hybrid vehicle, a rental vehicle, a rebuilt vehicle (Code 3), a modified vehicle (including turbo conversions) or a vehicle that is or has been used in any form of motoring competition or sport;
- Not be fitted with a high-performance braking system
Cover | JAECOO Booster Service Plan Effective Dates |
JAECOO vehicle without an existing JAECOO Maintenance Plan | Cover commences from date of purchase of your JAECOO Plan |
JAECOO vehicle with an existing JAECOO Maintenance Plan | Cover commences when the existing JAECOO Maintenance Plan expires |
Your Jaecoo Plan may also start earlier than indicated on the proposal form or dealer schedule depending on when your existing Jaecoo Plan expires. Please note: Should your Jaecoo vehicle' existing inclusive Jaecoo Service Plan expire before the end date due to your Jaecoo vehicle reaching the existing Inclusive Jaecoo Service Plan's kilometres first, it is your responsibility to notify the administrator to amend your Jaecoo Plan start date to the expiry date of the existing Inclusive Jaecoo Service Plan.
Your JAECOO Plan will start from the start date and will run for either a set period of time (e.g. 2 years) or up to a specified number of kilometres (e.g. 45 000 km), whichever happens first - as stated on the dealer schedule.
The cover periods options depending on the period you chose for your JAECOO Plan, are:
- 24 months or 45 000 km, or
- 36 months or 60 000 km
Please note: Your JAECOO Plan expires when the maximum months or kilometres (whichever happens first), selected by you is reached.
You will not be entitled to benefits in terms of your Jaecoo Plan in the following circumstances:
- Accidental or intentional damage to your Jaecoo vehicle of whatever nature;
- The replacement of wear and tear items, deemed by the Administrator not to be a result of fair and normal usage, specifically but not limited to, brake lining usage and clutch wear;
- Any usage and wear where it is determined to be a result of poor driver technique;
- Any alteration or modification to your Jaecoo vehicle of whatever nature and any further or additional damage resulting from such alteration or modification;
- The repair or replacement of carpets, trim, seat covers, paintwork and body panels;
- The repair or replacement of any windscreen, windows, or damaged glass;
- The repair or maintenance of any accessory, modification or equipment which was not fitted to your Jaecoo vehicle when it was originally manufactured, including satellite tracking devices, anti-theft, or security devices of whatever nature;
- The required daily or other regular checks with regards to maintenance such as the checking of coolant levels, lubricant levels, tyre pressures, anti-freeze additives as specified by Jaecoo;
- The replacement or repair of any sunroofs, sunroof glass, and parking systems;
- The replacement of any additional components not fitted standard on your Jaecoo vehicle;
- The replacement of any missing components on your Jaecoo vehicle;
- The replacement or repair of tyres and rims;
- The adjustment of any headlights;
- Any audio equipment (including radios, DVD players, CD players), any naviagtion equipment as well as trim and consoles.
- Your failure to comply with your obligations of this agreement;
- The replacement of Nivomat Shocks;
- Non-compliance with Jaecoo's servicing requirements resulting in warranty penalties and/or cancellation.
- Work performed on your Jaecoo vehicle by persons other than an Authorised Jaecoo Dealer;
- Your Jaecoo vehicle being used outside Jaecoo' design intent such as competitive racing or rally events;
- The use of oils, lubricants, and other additives not approved by Jaecoo;
- Your Jaecoo vehicle being involved in a collision;
- Carrying loads exceeding your Jaecoo vehicle's maximum load carrying capacity, etc;
- Rust and Corrosion;
- The neglect, misuse, abuse, or improper treatment of your Jaecoo vehicle;
- Any consequential loss or damage to your Jaecoo vehicle resulting from the failure of any components of the Hybrid system;
- Any mechanical and/or electrical failure of all hybrid system components:
- Lithium-ion Batteries;
- Wiring harness/looms;
- Electric motor with DC/DC converter, DC/AC inverter and controller;
- Generators;
- Control Computer.
- Any other items specifically excluded by agreement between the parties.
Please Note: Notwithstanding the above your Jaecoo Plan specifically excludes the obtaining of fuel, engine top up oil, transmission oil, brake fluid and other lubricants and service products required between routine servicing of your Jaecoo vehicle.